Privacy Policy

At Signs Banners Online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

Also see Terms and Conditions T&C's

Information We Collect

Personal information you provide directly, such as name, email address, and phone number.
Information automatically collected, such as IP address, browser type, and website usage data.
Cookies and tracking technologies used to improve user experience and website performance.

How We Use Your Information

To provide and maintain our website and services.
To communicate with you regarding updates, promotions, or inquiries.
To analyze usage patterns and improve our website content and services.
To comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us in operating our website or conducting business, provided they adhere to strict confidentiality agreements.

General

Online forms do include information stored by Signs Banners Online that we (SBO) use for the 'no-login' shipping system, order matching, communication, marketing and other purposes. Email forms are encrypted however you should also ensure your devices are properly protected. Privacy related to payment systems - FOR YOUR SECURITY SBO DO NOT HANDLE PAYMENTS. All transactions are via an approved and respected payment gateways such as: PayPal. NO card information is retrieved or stored AT ANY TIME by SBO. Read more If information of a general nature is shared it is 'under consideration of your privacy and security and used for the purposes of system improvement, technical advice, development, and offers that may be best related to you as an SBO user'. Information or data is not sold, leased or lent to third parties. Privacy: Images. Reseller orders and known 'trade accounts' imagery are not generally shown on galleries or marketing materials. The images you see via the gallery pages etc are post-let us design or general customer use only and used for demonstrative purposes only. No reseller images are intentionally listed. Privacy: Customer Satisfaction, wherein a customer provides advice of their satisfaction those comments may be represented as a star rating or paraphrased or edited to present as marketing material and may or may not edit real names in the interests of privacy. Customer comments on the SBO website are originating truths displayed with edits to protect privacy via names or locations. Star Ratings: Stars are chosen by customers and presented for differing or grouped campaigns. Results are generally tallied and averaged however on some occasions shown to best represent single entities or results. Privacy: Live Chat, No login is required to chat, however, you have an option to save the chat. Saved chats are stored for short periods only. Data is periodically deleted. Your support person also has an option to save the chat that also is deleted periodically. Live chat is used as a 'note pad' tool only. It is not linked with any order storage or order input details. Privacy: Sample Books and Contact Us, we do keep records of sample book requests and contact us records that may be used for marketing, shipping, system improvement or other.

The policies apply to all orders and products manufactured and the client agrees to the above as standard policies of condition of sale.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and collect analytics data. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and obtain a copy of your personal information.
Request correction or deletion of your data.
Object to or restrict processing of your personal information.
Withdraw consent at any time where consent was provided.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.