General T&C's

Terms and Conditions | Wholesale Signage & Banner Printing Australia | Signs Banners Online

GUARANTEES & CONSUMER RIGHTS

SBO offer guarantees and consumer rights as normally represented as wholesale buying agreements outline. As we supply every postcode in Australia, your regional, county/state/territory or national consumer laws may offer differing applicable statutes. Purchasing any service or product is considered to be CUSTOM WHOLESALE for which we will deliver a quality product for the price valued.

End of chain consumer rights: As you are a wholesale buyer, we offer a NO Third Party Contact Policy. This means that we shall not resupply product(s) found to be a third party complaint. The business model you are using with Signs Banners Online dot com is wholesale supply to reseller(you). You must be aware that we do not assist with any third party (ie. your customer). SBO is a factory to Wholesaler/Reseller service, NOT a factory to your (reseller) customer service.

PUMPERKNICKEL If you are uncomfortable purchasing wholesale do not continue. We are very proud of our factory to you service however this is a genuine wholesale business model and NO assistance is given for third parties (ie. your customers) to demand warranty claims to SBO. SBO do not assist with disputes, warranty claims, marketing you may promote or any other feature you undertake as a wholesaler/reseller.

SITE INFORMATION

Throughout the website you will see every now and then an information page that leads to more detailed or explanatory production information about a sign made. Normally categorized into product type, location and by recently made. Clicking a smaller image always takes you to a larger, more explained view. Similarly, a town link or recently made link takes you to more specific topics. Eg. Banner Signs

WHO TO CONTACT

We have a full team of in-house qualified graphic artists, sign makers, designers etc..,... And... as such, do not have a sales team. Rather, you can contact any one of our art department or factory support teams for direct advice, prices, procedures and requirements to order your products. At anytime, we encourage to talk directly with our creative team, those who make your signage or are responsible for packing and delivery. Our transparent nature and dedicated quality approach ensures your signage is made perfectly and we give every product a 100% quality check before various stages of completion.

ADVERTISED PRICES, DISCOUNTS, TAXES

Prices and specifications may change from time to time, depend on stock availability, advertised promotions, seasonal factors and promotion department management. In general, we may hold 'formal quoted' prices for 30 days and website promoted prices for that day or stock level promoted. To maintain a price, please ask anyone of our team to generate a formal quotation and send to you ensuring we maintain the quote.

Should a price decrease within a certain period, please contact us for your adjusted price, depending upon the nature of works or availability of product at that time. Advertised Prices found on the site are subject to change at ANY time. Add Tax to prices found on the website. Official estimates are created for a job after an initial quoting process. Official estimates are valid for 30 days only. Jobs with official estimates due outside of the 30 days MAY have to re-quoted according to current advertised prices, availability of materials and other influences.

Discounts and quantity pricing are determined as short term offers and may increase or decrease from time to time, expire or be removed. To maintain a fixed price please ask for a formal quote.

INSURANCES AND CLAIMS

Products may or may not be insured using normal 'delivery company' third party policies and we can not warrant any insurance policy by such delivery or courier company or third party or other. Claims require / must accompany photographic evidence or administration of product at the clients expense. Insurance approval or denial is the sole responsibility of any said third party and we do to accept any liability for such issues that may or may not arise. While we are a manufacturing company, all insurance claims are processed by third parties.

We can not replace any item free of cost while an insurance claim is in process and any value assessed is the responsibility of the insurer. If you would like to undertake your own insurance policy we only accept 'full client pick up' arrangements from our warehouse(s).

Note: Typically, delivery companies will not accept return shipping costs at their cost or loss. If a product is damaged during shipping, an insurance claim is created by the receiver, inspected and assessed by such delivery company representative, insurance company representative etc. We do not provide any assistance in third party policies or procedures. Clients pay all and any shipping costs.

Special offers, if a product is promoted with or advertised with insurance included the offer shall not exceed a level of price as the wholesale value as determined for manufacturing of such product wherein the all or part of the product is assessed for any such claim. Insurance is based on manufacturing value not retail values.

SignsBannersOnline DOES NOT DEMAND INSURED SHIPPING. SignsBannersOnline do not demand or solicit further payments for insurance.

LOST ITEMS Signs Banners Online may assist tracing lost shipments, but lost goods are not replaced free of charge. Customers wanting insured shipping must instruct us before ordering. Insured shipping is not implied, not offered as default, and applies only when arranged and paid for.

PAYMENT OPTIONS

PAYMENT OPTIONS Orders are paid for before being dispatched. Secure on-line ordering allows you to pay using PayPal. We accept payments via PayPal or Card or EFT bank transfer and in person over the phone. We'll attempt to securely charge your credit card, direct deposit or Paypal at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another payment method. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours. Payments are held in an Afilm account for up-to ten (10) days before being released to the factory.

Currency Conversions Transacting in Multiple Currencies. PayPal has launched Multiple Currencies to facilitate payments among our diverse base of international members. PayPal is pleased to offer conversion rates that are competitive with those of other consumer services. The most readily available information on currency exchange rates is based on "interbank exchange rates". Interbank exchange rates are established in the course of currency trading among a global network of over 1,000 banks, and are not available through consumer or retail channels. Consumers may use these rates as a reference, but should not expect to use interbank rates in transactions that involve currency conversion. To obtain actual retail rates, contact your local financial institution or currency exchange, or check the rate displayed in your PayPal transaction.

Displaying Conversion Rates - PayPal provide information on transactions that include a currency conversion. The currency conversion rate will be displayed each time you:
Send a payment in a non-local currency
Accept and automatically convert a payment to your primary currency
Withdraw funds in a non-local currency to your local bank account
Transfer funds between currency balances
In addition, you can go to 'History' to review the currency conversion calculations from previous transactions.
There is no currency conversion for transactions where you: Send a payment using a funding source in the same currency. Receive a payment in a currency for which you hold a balance (you do not need to have funds in the currency balance). Withdraw funds in a local currency from your PayPal account to your local bank account.
For further information or policy changes see PayPal website.

PAYMENT PROCESS- (FINALIZE) Payments are held in a neutral fund until you release them. You can order now and finalize payment later. Ten day buyer protection (included free) Your payment is held in protection for up-to 10 days before being released from a neutral bank account. Funds are held in a bank account until the client has approved the completed work and authorized us to pay the factory via a Finalized instruction or automatic ten (10) day period release. All PayPal buyer protection policies still apply. No data or details are stored or transmitted on SignsBannersOnline.com Payment gateways are encrypted by PayPal security features. You can use all features of PayPal account and/or card services such as Visa / MasterCard plus+ more. You can pay in your preferred currency.
IMPORTANT Completing your PayPal transaction. After completing your name details, uploading, viewing your Instant Preview and payment via the PayPal gateway you will be automatically redirected back to a special 'MyPage' on SignsBannersOnline.com to Finalize the order. After ten (10) days if you have not Finalized your order it will be automatically Finalized and payment released to the factory.

CREDIT We do not hold any credit accounts. We may create artwork, purchase materials on your behalf, manufacture goods etc. before payment. Any payment is due before goods are delivered. Certain projects may require a deposit before works commence. All formally quoted jobs require approval via signature prior to production. Jobs are then manufactured & or packed prior to any payment. Full payment is due prior to delivery. Pack & send items may be sent immediately once payment is received and confirmed.

COUNTERFEIT or MISLEADING Copy or Similar SignsBannersOnline will not manufacture illegal works for any destination at SignsBannersOnline sole discretion.

MANUFACTURING From our base manufacturing or satellite warehouse locations wholesale printed and sewn supplies for resale are shipped to clients internationally on a daily basis. Capabilities include custom banner signage, display expo stand printing, mesh, wide format digital polyfabric printing, sewing and an in-house art department and contract design department capable of creating artwork in both digital and traditional forms. Signage is produced using a myriad of techniques, processes and finishes. Any additional costs required during the manufacturing process may be charged to the client.
Prices quoted may vary depending on actual manufacturing processes required. The on-line calculators are estimate only and may not reflect actual price.
Products/Goods/Supplies may be manufactured in non central locations as determined by SignsBannersOnline at its sole discretion.

Turnaround times and manufacturing time-lines are given as a GUIDE ONLY. Please note that manufacturing times vary depending on product. Please inquire with your SignsBannersOnline team member to find out about turnaround time specific to your order.
Turnaround times are determined from when we receive approval for pricing and artwork and process the estimate into an order. E.g. Turnaround time of 4 days FROM when we receive pricing and artwork approval, NOT from point of initial pricing/quoting. Specialty orders may require more time. Allow 10 days for expertise craftsmanship. We understand deadlines and lead the way for fast production. If you require more urgent time lines, please ask your SignsBannersOnline team member to assist pre order. Fees or costs may be incurred.
Our recommended production time is four days from approval of artwork. This is how long before your project may be dry or complete from our central manufacturing location. Some custom made projects may have a longer production time and this extended time requirement may be advised by a SignsBannersOnline team member. We use the most reliable Courier services to deliver your project. While we cannot guarantee exact delivery times, we follow and suggest the recommended time of delivery arrangements as provided to us by the chosen courier or transporting company. Unless prepaid urgent/guaranteed deliveries are arranged, normal shipping applies.

Small size orders. We reserve the right to hold small orders until appropriately nested with other small orders so as not to generate roll waste, non-profitability or loss.

PRODUCTION SCHEDULING 1-5 DAYS Our large volume banner printing and finishing capabilities mean fast 3-5 day production scheduling of signs and banners delivered worldwide. This may occasionally change and customers may be notified through the TRACKING PROGRESS links forwarded with every order. You should not rely upon our production scheduling for deadlines. If you have a deadline you must pre-communicate with our team in advance for scheduling clarification. We reserve the right to alter, change or delay any production scheduling.

PRODUCTION MESH ROLLS OR LONG METERAGE PRODUCTS Fulfillment of long meterage rolls, banners or other may be part rolls.

ACCESSING SPECIAL OFFERS - Let Us Design Department. To be eligible for any promotion offered by the Let Us Design Department, it MUST BE STARTED via the Let Us Design 'START HERE' page. Sufficient information, details and instructions to the Let Us Design Department must be completed online by the client to begin the communication process. Other approach methods are not accepted as eligibility for special Let Us Design offers and fees will be added.

Setup

Setup is not design. Setup means placing your creative onto a manufacturing template and uploading to the factory print queue for manufacturing.

Artwork

All artwork services are time limited and additional time blocks must be purchased for any design alterations, changes, modifications or periods longer than purchased. This business models requires pay for service.

IMPORTANT: Graphic design quotes can vary & calculated based on individual requirements & design briefs. Changes & modifications may be made however additional charges do apply.

ARTWORK - FREE ARTWORK SETUP [ IF available during period at time of order] Free Artwork Setup is capped to a maximum value of 29 minutes. Multiple line items or orders may require additional setup fees. Free set up means composing existing elements and logos that you attach and send to SBO via Let Us Design, adding existing font texts and changing vector based backgrounds. Free Artwork Setup does not mean new creative processing, idea implementation, sourcing of imagery or other 'new' based design. Free Artwork Setup means SBO will upload to 'Instant Preview' status ready for client approval of banner print ready files they can approve, pay and printing with SBO begins. Scheduling - Free Artwork Setup operates on a 5 day cycle time. Free Artwork Setup does not mean providing free services for other printing. ALL RIGHTS RESERVED. Free Artwork Setup does require client agreeing to purchase of product with Signs Banners Online. Fail to order rescinds Free Artwork Setup and client will be invoiced for artwork setup and costs.

ARTWORK - [ If available during period at time of order] Base artwork is replaced by limited fee ADDED ONCE ONLY TO a SINGLE ORDER for ONE TIME ONLY. Artwork- is not displayed individually via the calculator. This incorporated fee can be combined with Free Artwork Setup or by itself. Artwork Fee covers simple alterations, logo composition and adjustments for banner ready printing. Additional fees apply for creative work, custom artwork and complex requests. Modifications, updates or resetting artwork or print files or administration time incurs a fee or additional fees.

ARTWORK - AI GENERATED We accept AI generated artwork and will print it as supplied. By submitting AI files you confirm you hold reproduction rights and indemnify Signs Banners Online against any copyright, likeness or licensing claim arising from printing.

Material Safety Data

Manufactured technical fabrics for general print signage using solvent, eco solvent, dye or alcohol inking systems.

SignsBannersOnline material list below used in accordance with US MSDS compliance that LISTED(eg: DBFM used for banners) has been treated with Class A Fire Retardant and/or has been manufactured with a portion of inherent flame retardant yarns. 1.1.2.4 Test Method 2 Year 2010 Single layer Flat sheet specimens
ADFL01 is manufactured to meet NFPA-701 Small Scale.
DBAB is manufactured to meet NFPA-701 Small Scale.
DBFM is manufactured to meet NFPA-701 Small Scale.
DBSM is manufactured to meet NFPA-701 Small Scale.
DCPU is manufactured to meet NFPA-701 Small Scale.
DSDS is manufactured to meet NFPA-701 Small Scale.
MAXI is manufactured to meet NFPA-701 Small Scale
RHINO is manufactured to meet NFPA-701 Small Scale
SITEMA is manufactured to meet NFPA-701 Small Scale
TEPRO600 is manufactured to meet NFPA-701 Small Scale
TFSH is manufactured to meet NFPA-701 Small Scale
USB is manufactured to meet NFPA-701 Small Scale
VPLUS is manufactured to meet NFPA-701 Small Scale
WARRIOR HD is manufactured to meet NFPA-701 Small Scale
Independent testing by customer for individual application is recommended. See Techsheets & Data. E&EO

Shipping & Statements

Included every international/domestic order

Statement of Wholesale Supply

Provided to our wholesale customers since 2016. For how it applies to your own taxation, please seek independent tax advice.
- All custom products are categorized: Wholesale
- To assist our wholesale customers with any dutiable RESELLER taxes, we now include a 'Statement of Wholesale Supply' with one package on your consignment ALONG WITH your Invoice Copies and Shipping Documents. Read more below.
- The Statement of Wholesale supply helps the customer clarify with their state/territory dutiable tax rulings or industry class tax rulings in their country of the goods supplied and the manner in which resale of goods occurs and reporting the sale of the goods IF they resell. Commonly known as Claim Back.

Your Statement of Wholesale Supply may or may not be used by you to claim back RESELLER Taxation/Duties that may apply in your state/territory relevant to your conduct of normal business practice and Taxation Classes/Rulings in your state/territory. SignsBannersOnline offer NO taxation advice.

1. Except as otherwise noted the property described will be resold in the form of tangible property and that the manner any property is used for a purpose other than retention demonstration or display while being held for resale is tax dutiable by the resale receiver for which are not paid by the wholesale supplier being mentioned above. If the reseller is not required to hold a permit or registered to resale because the reseller is exempt or does not make sales in the state/territory applicable for such this is applied in the regular course of business and reporting the sale and paying dutiable taxes if any that may be required for local statutes and chapters are bound in that state/territory by that purchaser.

Statement of Security Disclosure

1. (...name... ) As a representative of the (company named) I/we confirm we are the originator of cargo we present for carriage, and confirm that the cargo is prepared and handled in a manner which will not compromise its security standing. The consignments do not contain any illegal or prohibited materials or materials in the interest of International Copyright Law.

Shipping Documents

Included in your 'Mypage' is:

Shipping Documents
Invoices and Receipts
Parcel Tracking Data
Lost items and tracking
Review availability

Copyright

Customer-supplied artwork, logos, text and images remain the property of their respective owners. By submitting artwork to Signs Banners Online for print, you confirm you own it or hold the rights and permissions to reproduce it, and you agree to indemnify Signs Banners Online against any third-party claim arising from its use. We print what you approve; responsibility for the content and its clearances rests with you.

All original site content, designs, imagery and the Signs Banners Online marks are our copyright and may not be copied or reused without written permission.

© Cultural Design jutja 2024 Signs Banners Online. jutja Native Australian Water Monitor dreamtime design from the nations red center to the seas horizons, jutja offers growth, flexibility and strength.

Note: Information displayed may change, be updated, become obsolete or invalid. Please check all data at time of order. E&EO